E-commerce
Commerce systems built around how you sell.
Storefronts on Shopify, WooCommerce, or BigCommerce, and custom commerce when a template can't keep up: product configuration, fitment, account pricing, and B2B checkout. Catalog, payments, and shipping wired to work the day you launch.
The problem
Operational friction costs orders.
A storefront can look polished while checkout, catalog fitment, inventory, shipping, tax, and account pricing remain difficult to operate. We build commerce systems that are clear for customers and connected to the payment, fulfillment, and business systems behind them.
What's included
Everything a store needs to take orders.
Shopify, WooCommerce, or BigCommerce, set up right
Custom checkout when a template hits a wall
Product configuration and fitment for parts that only fit some of them
Account pricing, tiered pricing, and purchase-order checkout for B2B
Reservations, deposits, and preorders where stock arrives before it sells
Payments, taxes, and shipping that reconcile
FAQ
Questions worth asking.
Which platform should I use?
Usually Shopify, WooCommerce, or BigCommerce, picked to fit your catalog and how you operate, not our preference. When a template can't keep up, we build custom checkout.
Can you move my store off its current platform?
Yes. We migrate products, customers, and orders, set up redirects so you keep your search rankings, and test the whole flow before launch.
Do you handle payments, shipping, and tax?
Yes. Payments, shipping rates, and tax are set up to reconcile, so what the customer pays matches what lands in your books.
We sell to dealers and accounts, not just consumers. Can a store do that?
Yes, though it usually stops being a plain storefront. Account pricing, tiered pricing, purchase-order checkout, and a login that shows a dealer their own terms are the standard requirements, and where a template runs out we build the commerce side ourselves. If it goes further than that, it's a portal.
Our products only fit certain applications. Can the catalog handle that?
Yes. Fitment and configuration are the part most stores get wrong: a customer who buys a part that doesn't fit costs you the return, the shipping, and the relationship. We build the catalog so the site can answer 'will this fit mine?' before checkout, not after.
Can you connect the store to our other systems?
Yes. ERP, accounting, email marketing, and shipping software can be connected so orders flow without retyping and pricing comes from the system of record. That's covered under implementations & integrations.
Keep going
Related services.
Most projects touch more than one of these. Here's what tends to come next.
Websites & landing pages
Marketing sites that hold up, and landing pages built for one job: turn a click into a call, a quote, or a sale.
Implementations & integrations
ERP and CRM integration, payments, shop and dealer management systems, booking, email and SMS, migrations. One system that talks to itself.
Automations & AI
Missed-call text-back, auto follow-up, confirmations, and reminders. The busywork runs on software, not memory.
Project inquiry
Discuss the system that needs attention.
Share the current state, business requirement, and constraints. THICKRIM will review the context and respond with a recommended scope or the next information needed.
Discuss a projectNeed an assessment first? Start with a website audit
Prefer to talk? (847) 496-0013 · or email [email protected]