01 / Operation
Your website, your leads, and your systems should be one operation.
We build and operate the website, lead flow, hosting, automation, and reporting behind established businesses — as one connected system.Based in Northern Illinois. Working nationwide.
What we get called about
01
Aging website
The site was built years ago by someone you can't reach anymore.
Every change becomes a favor, ticket, or quote — so improvements stall.
Website Rescue02
Lead leakage
Inquiries land in three inboxes and nobody owns the follow-up.
Some get answered quickly. The rest go cold and never get counted.
Lead intake and follow-up03
No visibility
Nobody can tell you which locations or service areas produce the work.
Spending continues because nobody can prove what to keep or cut.
Reporting and operations
Clients and operating facts
- Built in Northern Illinois
- 15+ years building for the web
- Founder-led. No handoffs.
Client systems
02 / Industries
Industries where websites have to do more than look good.
03 / Capabilities
Everything between being discovered and getting the job.
One accountable studio for the whole digital side. Four outcomes with an owner, instead of a web firm, an SEO vendor, a CRM consultant, and whoever set up the hosting. Start with one, or hand us the entire thing.
We work across the marketing and cloud platforms your business already uses.
& moreThe path we own, end to end
- Found
- Website
- Inquiry
- CRM
- Follow-up
- Scheduled
- Reported
- Owned
01
Get found
Everything that decides whether a buyer shortlisting suppliers finds you and takes you seriously.
Local and service-area search, paid search where organic can't move fast enough, Google Business Profile and review workflow across every location, brand and identity systems, social proof built from real work, and the collateral a sales conversation runs on.
02
Turn interest into pipeline
The whole path from an inquiry landing to a scheduled job, and who is accountable when it stalls.
Forms and call tracking, CRM pipelines, lead routing, email and SMS follow-up, and reporting that shows which location or service area actually produced the work.
03
Build the systems
The website, and the software a business needs when off-the-shelf stops fitting how it works.
Websites, web apps, online stores and point of sale, customer and dealer portals, quote and intake flows, and real photography of the actual operation.
04
Keep it running
Everything after launch, and the standing role you'd otherwise have to hire for.
Hosting, monitoring, backups, updates, security, the workstations and accounts the office runs on, accessibility conformance, domain and vendor governance, a monthly operating review, and one number that reaches the people who built it.
04 / Software we operate
Production platforms we designed, built, and continue to operate.
These systems remain under active operational responsibility: the deploys, database, payment integration, monitoring, and incident response.
The same engineering responsibility is available to clients that need custom software operated after launch.
Garage Bae
Shop operating systemQuotes that carry their own revision history, work orders that survive a parts delay, invoices built off the work that actually happened, and payment that doesn't require the customer at the counter. In daily use at Ernie's Custom Shop.
Visit Garage BaeWashNear.Me
Directory and operator dashboardA car-wash finder with a Wash Score ranking and a dashboard for the operators listed in it. Designed, built, and run by us, end to end.
05 / Process
From audit to ongoing operation.
We establish priorities, deliver the agreed work, and remain accountable for maintenance and improvement.
Audit
We walk your site, your search presence, your intake path, and the vendors behind them, then tell you plainly what's worth fixing first and what isn't. You get the findings either way.
Build
We define the scope, then design, write, implement, and validate the agreed work across the site, search presence, and follow-up systems.
Operate
We host, maintain, measure, and improve the system month after month. A standing review covers performance, priorities, completed work, and the next operating decisions.
06 / Ongoing partnership
Website, lead flow, hosting, and automation. Managed as one system.
Tell us what isn't working.
We respond within one business day, usually the same day. Prefer to talk? Call or text (847) 496-0013.