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Websites + digital operations

Your website shouldget you deals,not be somethingto deal with.

More calls, better-fit jobs, and a website you never have to think about. THICKRIM runs the entire digital side of your business — strategy, design, search, automation, hosting, and the systems that tie them together — under one roof, for established businesses across Chicagoland and the Midwest.

Define scope and priorities

Positioning, service architecture, customer journeys, and practical growth roadmaps.

Project inquiry

Share your goals, current website, and the support you need.

What are you interested in?

What we do

Everything between being discovered and getting the job.

One accountable team for the whole digital side. Pick a starting point, or hand us the entire thing.

We work across the latest marketing
& cloud development platforms

WordPressShopifyGoogleWebflowStripeMetaSalesforceMicrosoftFramerCloudflareFigmaGoDaddy& more
Website DesignSharp, conversion-focused sites that build trust and turn visitors into customers.
Local SEOGet found by nearby customers and turn local search into steady, qualified leads.
Digital OperationsOngoing ownership across your website, systems, and infrastructure — one number to call.
Website DevelopmentCustom builds, portals, and web apps engineered to be fast, accessible, and easy to run.
Google Business ProfileOwn the map pack with a profile set up right and kept active month after month.
Branding & Graphic DesignA logo, colors, and identity that match the quality of your work everywhere it shows up.
Print & Marketing MaterialsCards, signage, and vehicle graphics that match your brand, handed over print-ready.
Content & PhotographyReal photos and plain words that show your actual business, not stock.
Email MarketingAutomated campaigns that keep you in front of past customers and bring them back.
Lead Follow-Up & AutomationMissed-call text-back, follow-up, and reminders that run on software, not memory.
Website Care & HostingFast, secure hosting with monitoring, updates, and backups so your site stays online.
Artificial IntelligenceAI wired into your real data where it genuinely helps, with a human always in the loop.

About THICKRIM

A studio built to take ownership of the whole system.

THICKRIM started as a single homepage and a logo with a pair of heavy frames over the Chicago skyline. Fourteen years later it runs the whole digital side for established businesses: website, local search, lead capture, follow-up, hosting, analytics, and ongoing support.

I founded it after 15+ years building, maintaining, and improving websites, systems, and digital platforms for real organizations, and I still lead design and engineering across every engagement — from initial planning through delivery and ongoing operation.

Kyle as a kid, already at a laptop
Kyle working late at a coffee shop
Kyle asleep on a sticker-covered laptop at an airport

Kyle Willis

Founder · THICKRIM

Why work with us

Senior-led

The founder leads design and engineering on every engagement. No handoffs to a junior bench, no account-manager telephone game.

One team

Strategy, design, code, search, and hosting under one roof. One plan, one bill, one number to call.

We run what we build

Hosting, maintenance, and support stay with us after launch — the people who built it are the people who answer.

Local + accountable

A real studio in Vernon Hills with a street address and a phone that gets answered, serving Chicagoland and the Midwest.

How we work

Three steps. Then it just runs.

No bloated process decks. A clear starting point, a fast build, and a team that stays on it.

Audit

We review your website, search presence, and the systems behind them, then tell you plainly what's worth fixing first — and what isn't.

Build

We design, write, and ship the work in weeks, not quarters: the site, the search presence, and the follow-up automation around it.

Operate

We host, maintain, measure, and keep improving month after month. When something breaks, you have one number to call.

Start the conversation

Tell us what's not working yet.

Share your goals, current constraints, and where you need support. You'll hear back from a real person within one business day — usually the same day.

Prefer to text? We're reachable 24/7 at (847) 496-0013.

Send us a message

Trusted by shops, clinics, and crews across Chicagoland + the Midwest.

What are you interested in?
Call or text
(847) 496-0013
Office hours
Mon-Fri, 10am-6pm CT24/7 website monitoring and support

What happens next

  1. We review your goals, your current site, and the systems around it.
  2. You get a reply with a recommended next step — within one business day.
  3. If it makes sense, we book a short call and scope the work together.

Rather book a call?