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What drives your business?

Customers, reputation, technology, search, software, sales, and service all play a part. Most businesses rely on more digital infrastructure than they realize.

THICKRIM designs and builds the customer experiences and systems that help businesses sell, serve, and grow. Bring us the whole project, or the part your team needs help with.

Working together

New build or existing business, our job is the same: help you connect the dots on what comes next, and then make it happen.

That can mean the first sketch of an idea, or joining an established team with products, systems, customers, and constraints already in place.

We can define the work from scratch, take ownership of one piece of it, or make an operation that already runs clearer, faster, and easier to manage.

Tell us where things stand.

Get in touch

What we do

  • Digital Strategy & Consulting

    We go through the stack you already pay for and say what to keep, replace, or cancel. Usually fewer tools, better connected.

  • Brand Strategy & Positioning

    Why someone picks you over the place down the road, written so your pages, ads, and staff all say the same thing.

  • Branding & Identity

    Logo, type, and color as a working kit: SVG marks, web fonts, guidelines, and templates nobody has to ask you for.

  • Digital Marketing & Growth

    Local SEO, Google Ads, and email, measured against booked work rather than sessions. When the form stays empty, we fix the page before buying more clicks.

  • Automation & CRM

    Somebody retypes every inquiry into the CRM, the invoice, and a calendar. We connect them with n8n or a direct API so it is entered once.

  • Managed Websites & Digital Operations

    Hosting, WordPress patching, offsite backups, and uptime monitoring, so we know the site is down before your customers do.

  • Web Design & Development

    Payload, Next.js, WordPress, or Shopify, whichever fits the work. You get clean code, clear documentation, and someone your developers can call.

  • Analytics & Conversion Optimization

    GA4 and server-side tracking that ties a visit to a phone call or a booked job. Pageviews are the least useful number on the report.