Skip to content

Services

One accountable owner for the digital operation.

Engage THICKRIM for a defined project or for the full digital operation. Websites, search, paid media, content, automation, hosting, and the IT underneath it are planned, built, and managed by a senior-led studio with more than 15 years of experience.

Based in Northern Illinois. Working nationwide. 15+ years. One accountable owner per engagement.

Website DesignSharp, conversion-focused sites that build trust and turn visitors into customers.Website DevelopmentCustom builds, portals, and web apps engineered to be fast, accessible, and easy to run.Local SEOGet found by nearby customers and turn local search into steady, qualified leads.Google Business ProfileOwn the map pack with a profile set up right and kept active month after month.Google Ads & Paid MediaSearch and Local Services Ads built for booked work, with the cost per lead reported honestly.Branding & Graphic DesignA logo, colors, and identity that match the quality of your work everywhere it shows up.Print & Marketing MaterialsCards, signage, and vehicle graphics that match your brand, handed over print-ready.Content & PhotographyReal photos and plain words that show your actual business, not stock.Social MediaA posting rhythm built from photos of your real work, and profiles that answer when someone messages.Email MarketingAutomated campaigns that keep you in front of past customers and bring them back.Lead Follow-Up & AutomationMissed-call text-back, follow-up, and reminders that run on software, not memory.Analytics & ReportingTracking wired to calls and form fills, so you can say which marketing actually paid.Website Care & HostingFast, secure hosting with monitoring, updates, and backups so your site stays online.Managed IT & SecurityWorkstations, network, email accounts, and a backup that has actually been tested.Accessibility & ADA ComplianceWCAG conformance work that opens the site to every customer and closes a real legal exposure.Digital OperationsOngoing ownership across your website, systems, and infrastructure — one number to call.Artificial IntelligenceAI wired into your real data where it genuinely helps, with a human always in the loop.Website RescueInherited a slow, broken, or abandoned site? We audit it and tell you what's worth fixing, with a real price.

Platforms

We work with the platforms your business already uses and recommend changes only when the technical or operating case is clear.

WordPressShopifyGoogleWebflowStripeMetaSalesforceMicrosoftFramerCloudflareFigmaGoDaddyNext.js

Our process

Discover

We learn your goals, your customers, and what success actually looks like before anything gets built.

Build

We design and build with purpose, clarity, and performance — on the right stack for the job.

Support

We stay on after launch: hosting, updates, and the small changes that keep you growing.

Common questions

Asked before almost every project.

What does THICKRIM do?

THICKRIM builds websites, landing pages, local SEO systems, hosting/care plans, automations, dashboards, client portals, and digital operations tools for local businesses and service businesses. The goal is simple: help businesses get found, get contacted, get organized, and keep the digital side working after launch.

What kinds of businesses do you work with?

We work best with local businesses, service companies, automotive and custom shops, contractors, professional offices, and field-service businesses that need a more reliable digital operation. We are a good fit for businesses that rely on calls, forms, quotes, appointments, jobs, payments, reviews, and follow-up.

What makes THICKRIM different?

Most shops stop at the website. We care about what happens after the click. A good website should connect to the real business: forms, calls, quote requests, inboxes, payments, analytics, hosting, reviews, and follow-up. We combine senior web development experience with practical business systems so the site is easier to use, maintain, measure, and improve.

Can you fix or improve an existing website?

Yes. Many projects start as a cleanup, rescue, or rebuild decision. We can review your current site, improve mobile usability, fix broken forms, clean up content, improve speed, restructure service pages, repair tracking, update hosting, and make the site more trustworthy. Not every business needs a full rebuild first.

How much does a website cost?

Website cost depends on scope, platform, content, integrations, and how much strategy, design, and development work is needed. A smaller landing page or simple business site costs less than a full custom website, e-commerce build, portal, or system with automations. After we review your current site and goals, we can recommend a realistic project range.

How long does a website project take?

Timelines vary by scope and how prepared the content is. A focused landing page can move faster. A full website with strategy, copy, design, development, SEO setup, analytics, content migration, and integrations takes longer. The biggest delays usually come from unclear scope, missing content, slow feedback, or late changes.

Do you offer support after launch?

Yes. Ongoing operation is available after launch. It can include hosting, updates, monitoring, backups, security checks, content changes, SEO support, analytics review, automations, and new feature development.

What is the best first step?

Start with a digital audit or project review. We will look at your current website, goals, customer path, technical setup, and biggest constraints. From there, we can recommend whether you need a cleanup, redesign, rebuild, SEO foundation, automation setup, or ongoing care plan.

Project inquiry

Discuss the system that needs attention.

Share the current state, business requirement, and constraints. THICKRIM will review the context and respond with a recommended scope or the next information needed.

Discuss a project

Need an assessment first? Start with a website audit

Prefer to talk? (847) 496-0013 · or email [email protected]