Case Studies

Real results.
Real clients.

See how THICKRIM has helped businesses across industries achieve measurable growth through premium web development, digital marketing, and IT solutions.

Industrial DistributionWeb DevelopmentSEODigital Marketing

Transforming Industrial B2B Lead Generation

340% traffic increase, $2.1M revenue in first year

340%
Traffic Increase
1.4s
Page Load Time
$2.1M
Revenue Generated
#1
Keyword Rankings

The Challenge

Great Lakes Industrial Supply's outdated website was failing to generate qualified leads. Their 10-year-old platform was slow, not mobile-responsive, and invisible to search engines—resulting in lost opportunities and declining market share.

The Solution

THICKRIM delivered a complete digital transformation: a modern Next.js website optimized for speed and conversions, comprehensive technical SEO implementation, and a 6-month managed marketing campaign targeting high-value keywords in the industrial supply space.

Key Results

Organic traffic increased 340% in 5 months

Lead conversion rate improved 62% (from 1.8% to 2.9%)

Page load time reduced from 9.2s to 1.4s

Achieved #1 Google rankings for 14 high-value keywords

Generated $2.1M in attributed revenue within first year

Mobile traffic increased from 12% to 68% of total sessions

"

THICKRIM transformed our entire digital presence. The website is beautiful, blazing fast, and actually generates leads. We've seen more qualified inquiries in the last 6 months than we did in the previous 3 years combined.

Michael Chen
VP of Sales, Great Lakes Industrial Supply
ManufacturingWeb DevelopmentContent StrategyAnalytics

Enterprise Website Redesign Drives Growth

280% ROI within 8 months of launch

280%
ROI
73%
Lead Quality ↑
+4.2x
Mobile Engagement
3
Fortune 500 Wins

The Challenge

Midwest Manufacturing needed to modernize their digital presence to compete for enterprise contracts. Their existing site lacked credibility, had poor mobile performance, and failed to communicate their technical capabilities to decision-makers.

The Solution

THICKRIM built a premium enterprise website showcasing their expertise through interactive case studies, technical documentation, and optimized lead capture forms. We integrated with their CRM, implemented advanced analytics, and created a content strategy highlighting their unique value proposition.

Key Results

Lead quality score increased 73% (based on deal size and close rate)

Average deal size increased from $45K to $82K

Sales cycle shortened by 18 days on average

280% ROI within 8 months of website launch

Won 3 Fortune 500 contracts within first year

Mobile engagement increased 4.2x

"

The new website is a game-changer. We're competing for—and winning—contracts we would have never been considered for before. THICKRIM understood our business and delivered a solution that drives real results.

Sarah Johnson
CEO, Midwest Manufacturing Co.
E-commerce / RetailE-commerce DevelopmentConversion OptimizationPerformance

E-commerce Optimization Triples Revenue

312% revenue increase, 2.4x conversion rate

312%
Revenue Increase
2.4x
Conversion Rate
1.1s
Load Time
2.6x
Customer LTV

The Challenge

NorthPoint Outdoor Gear was struggling with high cart abandonment rates, slow page speeds, and poor mobile checkout experience. Despite significant ad spend, their e-commerce platform was losing customers at every stage of the funnel.

The Solution

THICKRIM rebuilt their e-commerce platform with a focus on speed, user experience, and conversion optimization. We implemented advanced caching, streamlined the checkout process, integrated personalized product recommendations, and optimized mobile performance.

Key Results

Revenue increased 312% year-over-year

Conversion rate improved from 1.2% to 2.9%

Cart abandonment reduced from 78% to 54%

Page load time reduced from 6.8s to 1.1s

Average order value increased 34%

Customer lifetime value increased 2.6x

"

We went from a clunky, slow platform to a streamlined revenue machine. The performance improvements alone paid for the entire project within 3 months. THICKRIM's attention to detail is unmatched.

David Park
Founder & CEO, NorthPoint Outdoor Gear
HealthcareWeb DevelopmentHIPAA CompliancePatient Portal

Healthcare Portal Enhances Patient Experience

89% patient satisfaction, 45% reduction in phone calls

89%
Satisfaction
-45%
Call Volume
18hrs
Time Saved/Week
76%
Adoption Rate

The Challenge

Riverside Medical Group needed a HIPAA-compliant patient portal to reduce administrative burden and improve patient experience. Their existing system was outdated, difficult to use, and didn't integrate with their practice management software.

The Solution

THICKRIM developed a secure, user-friendly patient portal with appointment scheduling, prescription refills, test results access, and secure messaging. We ensured full HIPAA compliance, integrated with their existing EMR, and optimized for accessibility and mobile use.

Key Results

Patient satisfaction score increased to 89% (from 64%)

Phone call volume reduced by 45%

Appointment no-shows decreased 31%

Administrative time saved: 18 hours per week

Patient portal adoption rate: 76% within 6 months

Average response time to patient messages: 2.3 hours

"

THICKRIM delivered a patient portal that our staff actually enjoys using and our patients love. The reduction in phone calls alone has been transformative for our practice efficiency.

Dr. Emily Rodriguez
Medical Director, Riverside Medical Group

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