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Expert Website Help

Technical Support & Troubleshooting

Get expert help when you need it. Our technical support team is available to troubleshoot issues, answer questions, and provide guidance on website functionality.

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Key Features

Everything you need to succeed. Our comprehensive approach ensures no detail is overlooked.

Email & Phone Support

Multiple support channels available to reach us when you need assistance.

Priority Support Queue

Fast-track support for urgent issues to minimize disruption to your business.

Bug Fixes & Troubleshooting

Expert diagnosis and resolution of website issues and unexpected behavior.

Plugin & Theme Support

Help with third-party plugins, themes, and compatibility issues.

Compatibility Testing

Testing to ensure your website works correctly with various tools and systems.

Browser Testing

Verification that your website displays and functions correctly across all major browsers.

Mobile Responsiveness Fixes

Fixes for layout and functionality issues on mobile devices and tablets.

Custom Development Support

Assistance with custom code, integrations, and specialized website functionality.

Why Choose Us?

Tailored Solutions

Built specifically for your business needs.

Speed & Performance

Optimized for fast load times and conversions.

Scalable Architecture

Grows with your business without breaking.

Our Process

How We Work

Proven methodology to deliver consistent, high-quality results.

1

Discovery

We analyze your needs and goals.

2

Strategy

We build a roadmap for success.

3

Execution

Our experts bring the plan to life.

4

Optimization

Continuous improvement and growth.

Get Expert Technical Support

Don't struggle with website issues. Get professional technical support from our experienced team.

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THICKRIM

Strategic digital agency transforming ambitious Chicagoland brands into revenue-generating market leaders.

Chicago, IL
(708) 417-5982
contact@thickrim.com

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Capabilities

  • Software Development
  • Website Design & Dev
  • Mobile App Development
  • Digital Marketing
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  • PPC Advertising
  • Brand Identity & Design
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Services

  • Monthly Website Maintenance
  • Build Custom Websites
  • Optimize SEO Performance
  • Manage Paid Advertising
  • Automate Marketing Campaigns
  • Design Brand Identity
  • Secure Your Infrastructure
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