THICKRIMDigital·Design·Development·Marketing

Old-school service. New-school systems.

THICKRIM designs, builds, and operates the digital systems businesses depend on.

Websites. Software. Marketing. Automation. Infrastructure.

Not as disconnected services — as parts of the same business.

Start a project

Chicago area · Working nationwide

The THICKRIM studio: framed client work along the corridor to the studio door.

What we do

What we actually do.

Build

Websites & Commerce

A website should bring in work, not just sit there looking fine.

We build sites that get people to call, book, buy, or ask for a quote — and we write the words and sweat the details that make that happen.

Design, content, build, launch, and everything in between.

Web design & development

Services

WordPress
Shopify and WooCommerce
Page design
Website content and copy
Accessibility
Speed and performance

Projects

Custom website design
New website launch
Website redesign
Online store
Landing pages
Moving to a new platform

Software & Applications

You should not have to change how your business runs to fit somebody else's software.

When the off-the-shelf tools do not fit, we build the piece that does. Usually something small and specific, not a giant platform you have to learn.

Software development

Services

Web apps
Internal tools
Dashboards
Customer and dealer portals
Connecting software together
Custom workflows

Projects

A new app from scratch
A first working version
An internal tool for your staff
A customer portal
Replacing software that no longer fits

Grow

Marketing & Customer Acquisition

More traffic is not the goal. More customers is.

We help people find you when they are ready to buy, and we make sure you can tell which ads, calls, and clicks actually turned into paying work.

Marketing & growth

Services

Local SEO
Google Business Profile
Google Ads
Email marketing
Reviews and reputation
Call and lead tracking
Reporting

Projects

Getting found locally
Running ads
Ongoing SEO
Setting up tracking
Finding out where leads come from
A look at what marketing is doing

Brand & Creative

Your logo has to look right on a truck, a shirt, a sign, an invoice, and a phone screen.

We build brands that hold up in the real world, not just in a slide deck.

Brand & creative

Services

Logos
Print and marketing materials
Sales materials
Signs
Vehicle graphics
Apparel
Brand guidelines

Projects

A new look for a new business
Rebranding an existing one
Artwork for a campaign
Signs and vehicle wraps
Cleaning up materials you already have

Operate

Automation & Integrations

If somebody on staff is retyping the same information into three places, that is a job for software.

We connect the tools you already pay for so the busywork stops eating everyone's week.

Automation & integrations

Services

Connecting the tools you use
Sending leads where they belong
Follow-up reminders
Forms and intake
Moving data between systems
Reports that build themselves

Projects

Automating something done by hand
Setting up a CRM
Making two systems talk
Getting leads to the right person
Regular reporting

Digital Operations

Most businesses do not want an IT department. They want somebody to call.

We keep the site up, the email working, the backups running, and the passwords where they belong — and we pick up when something breaks.

Digital operations

Services

Website maintenance
Hosting
Monitoring and backups
Domains and DNS
Business email
Accounts and passwords
Computers and networks

Projects

An ongoing care plan
Managed hosting
Moving to better hosting
A security and access check
Help when something breaks
Being your long-term tech person

Sometimes the problem does not fit neatly into a service.

That is fine. A lot of our best work starts with something like:

“This whole process is a mess.”
“Our website works, but it doesn't really do anything.”
“Nobody knows where these leads are coming from.”
“We're paying for six different tools that don't talk to each other.”
“We need something built, but we're not sure what it is yet.”
“The company that made this disappeared.”

Bring us the situation first. We will figure out what the project actually needs.

Bring us the problem

What we work in

We work with what you already have.

You do not have to throw out what you have to work with us.

We regularly work inside existing websites, ecommerce systems, CRM platforms, advertising accounts, Microsoft and Google environments, cloud infrastructure, databases, APIs, and internal workflows.

Web, ecommerce & digital experience: WordPressWooCommerceShopifyBigCommerceMedusaNext.jsReactWebflowFramer
CRM, sales & customer operations: HubSpotSalesforceOdooTwentyPipedriveZohoGoHighLevel
Automation & integrations: n8nZapierMakePower AutomateREST APIsGraphQLWebhooks
Marketing & analytics: Google AdsMeta AdsGA4Google Tag ManagerSearch ConsoleKlaviyoCallRailLooker Studio
Business systems & collaboration: Microsoft 365Google WorkspaceTeamsSharePointSlackNotionAirtable
Infrastructure & data: CloudflareVercelSupabaseDockerLinuxPostgreSQLMySQLRedis
Payments & commerce operations: StripeSquarePayPalsubscriptionspayment linksecommerce checkout systems
AI & knowledge systems: OpenAIClaudeGeminiOllamaprivate modelsRAGAI agentsknowledge systems

Tools change. The goal does not: build a system the business can actually rely on.

Bring us the problem.

A website that has stopped pulling its weight.
A workflow held together by spreadsheets.
Software that almost fits.
Two systems that should talk to each other and do not.
A project somebody else abandoned.
A business that outgrew the setup it started with.
Or an idea you know should exist but do not know how to build yet.

(847) 496-0013 Text

Chicago area · Working nationwide

You do not need to decide which service it belongs under.

Tell us what is happening and what you want to work differently. We will help determine the next move.

New projects[email protected]

Support & existing work[email protected]